23 Mar COVID-19 update
In light of the ongoing situation relating to COVID-19, I wanted to let you know about the steps Pixel Beach are taking to ensure we can continue to support all of our customers during this difficult time.
We are already fully setup for homeworking, and from a business sense are able to continue as normal. All of our print suppliers are still operational and have put in processes in accordance with government advice and guidelines to continue operations and increase remote working.
All email accounts hosted through Pixel Beach can be accessed online through our Web Mail system from any computer with internet access. Please get in touch if you need access details, password resets or any other support.
If any clients need further help or advice on remote working, cloud applications or video conferencing please do get in touch and we can assist. We work with a network of small and large business some of whom are within the AV and video conferencing industry.
In these uncertain times we know that all our client’s websites and email have now become critical for business operations to continue and for you to communicate with your clients and employees. We will do everything possible to support you through these challenging times.
Our hosting providers are large UK based providers and have also put in to place procedures for remote working so that they can continue to provide support and uptime guarantee as normal. All our hosting services are prepaid 6 -12 months in advance.
During this uncertain time we understand that all businesses will be financially impacted in someway and receipt of an invoice from us will come at a difficult time. If you have difficulties in settling an invoice, please get in touch immediately and be transparent with us and we can work together to arrange a payment schedule where possible.
Together we will come through this, we’re continually monitoring the situation and will update our website accordingly with any relevant changes or impacts to Pixel Beach.
Jon Durrant
Creative Director